How soon should I book?
Certain performers and party slots do book 8-10 weeks or more in advance. Parties on Saturdays book up the earliest/quickest, and certain characters that are popular due to current pop culture may book MONTHS in advance.
If you are undecided on the date of your party and/or are flexible with your schedule, we recommend that you consider Sundays, as they are "lighter" party days (and you might have more RSVP's coming in your way, too! A win for all of us!). However - we always try to honor last minute requests. Just drop us a line, and we'll work hard to see what we can do!
How do you handle the deposit?
A $100 non-refundable deposit is due at the time of booking. We accept all major credit cards, cash, and local checks. You may call with your payment information by phone at 337-837-1881 A $25 Rush fee will be added to bookings with less than a month in advance.
How Should I handle payment at the party?
We normally require final payments be made the Friday before your scheduled appearance. However, if you have made special arrangements with us, we ask that in order to keep our performance standards, we kindly request that payment be handled at the end of the event (or the performer's scheduled time) in a discreet manner, away from all children. We hope to be able to take this stress away with a simple solution! We generally recommend doing an event to distract the little ones at the end of the party (i.e. pinata, gift-opening, cake, etc.) so that our performer can quietly slip away back to their carriage.
Please have your payment ready at the end of your event.
Our performers frequently have multiple events to attend on the weekends, and must exit in a timely manner.
Should I tip the performer?
Also a delicate question! The price of the package does not include gratuity for the and performer, but it is GREATLY appreciated and helps offset the costs needed for our supplies/costumes/travel/etc. (and lets the and performer know that you are happy with their performance!) The standard service amount of 15-20% is recommended.
Do you take requests for characters not listed on your website?
YES! Just ask, and we'll see what we can do. We love tackling new themes and characters as much as possible. If we are not able to accommodate your request or are unavailable, we are happy to recommend other companies in our area.
Do you work with charities and volunteer organizations?
Yes! We are exceedingly happy to do so. Contact us for additional info.
Once we receive your deposit, we will reserve your desired time and date for you on the performer’s schedule. Once you have booked with us, you will have 24 hours to cancel to receive a full refund on your deposit or we will gladly work with you to find an alternate party date for your consideration, based on availability. If you cancel our services after 24 hours your entire deposit is non-refundable.
We will be happy to reschedule your event date before 30 days of the original date of your party contract. The "original date" refers to the date the invoice was written & your deposit was paid. If you re-schedule your event date less than 30 days before the event, there will be a mandatory rescheduling fee of $100.00.
Are you insured?
Yes. All of our performers, face painters, body painters and all others are fully insured.